FAQ

Nursing Home

We offer two types of care services: long-term nursing home care and respite care.

Long-term nursing home care is designed for residents who need continuous, round-the-clock nursing care on a long-term basis.

Respite care is a short-term care option that can last from 1 to 4 weeks.

Yes, we take great care to provide high-quality, round-the-clock nursing care to every resident, including those with conditions such as dementia, stroke, Parkinson’s Disease, and other debilitating illnesses.

Admissions to nursing homes are referred by AIC. You can find AIC’s criteria for nursing home placement on the AIC website
https://www.aic.sg/care-services/nursing-home

To determine if you qualify for government subsidy and receive advice on subsidy application, it’s recommended to consult with a referring Medical Social Worker at a public hospital or polyclinic.

The Medical Social Worker will conduct a means-test using the National Means Testing System provided by MOH and will provide you with further information regarding your eligibility for a subsidy with our nursing home service.

For MOH-subsidized admissions to nursing homes in Singapore, the process is managed by the Agency of Integrated Care (AIC), a centralized government agency responsible for bed availability across all nursing homes. To apply for your preferred nursing home, approach Medical Social Workers at public hospitals or polyclinics, who will assist you in submitting an application to AIC.

If you don’t qualify for MOH subsidies or if you prefer a private application without subsidies, you can contact our admission office through our enquiry form below or call us at 69793711 for guidance on the application process. Admission will be subject to bed availability.

Day Care
You may contact us at 64516300 for enquiry or to fill up the online form given at the bottom of this page.  We will be in touch with you after receiving your enquiry.
Each service charge depends on the level of government subsidy that senior is eligible to. You may contact us at 64516300 for the corresponding charges for each services.

To determine if you qualify for government subsidy and receive advice on subsidy application, it’s recommended to consult with a referring Medical Social Worker at a public hospital or polyclinic.
The Medical Social Worker will conduct a means-test using the National Means Testing System provided by MOH and will provide you with further information regarding your eligibility for a subsidy with our nursing home service.

At Lentor Health, we are committed to ensuring our services are affordable to everyone. Please call us at 64516300 or send us the Enquiry Form for us to assist you.

We aim to foster an inclusive and familiar environment for your loved ones. Please contact the respective centers for arrangements.

Please note that there will be additional charges if your helper have her meals at the center or uses the same transport to get to the center.

A recliner deck chair or similar can be provided for resting or taking a one-hour nap (subject to availability) for our seniors to recharge before engaging in afternoon activities.

Meal provided includes:

  • Morning snack (e.g. sandwiches, porridge)
  • Lunch (e.g. rice with assorted dishes)
  • Afternoon Tea (e.g. local desserts, pastry, bread)

We commit to adhere to each individual client’s required diets and food preferences (e.g. soft, blended food).

We can arrange transportation services to and from specific locations within a 5km from Senior Care Centers subject to availability. Additional charges will apply. Caregiver transport and escort service is subject to availability.
Home Care

Kindly notify your designated Care Coordinator at least 3 working days in advance if you need to cancel the scheduled service. Cancellation notification less than 3 working days may incur charges.

We have both male and female caregivers in our team.

While our Care Associates may not be nurse-trained, they undergo mandatory training focused on elderly caregiving. Let us find the most suitable care option for you and your loved one. Contact us for more information on the most suitable option for your loved one.

To enrol for the service, please fill out the referral form and submit it along with the necessary supporting documents. We will get in touch with you shortly to update you on your application status.

Supporting documents:

  1. A filled-out referral form
  2. A doctor’s memo
  3. A soft copy of your loved one’s NRIC.

 

If applicable, kindly provide a list of prescribed medications and a completed National Means Testing System Form.

To check your loved one’s subsidy eligibility, you can access the National Means Testing System managed by MOH. Alternatively, please feel free to get in touch with us for assistance.

Our Home Care Services are generally available from 8 am to 6 pm. Nonetheless, we understand that you may need assistance outside of these hours. If you wish to make special arrangements to engage our Home Care Services at night, please do not hesitate to contact us. We will be happy to discuss the options with you.

Our Home Care services are customized to meet the specific needs of your loved one, whether they are living with dementia or recuperating from a stroke. We offer dementia care, therapy, and rehabilitation, all in the comfort of their own home. 

Please do not hesitate to contact us. We will be happy to discuss the options with you.

Only Registered Nurses with our Home Nursing service can provide a comprehensive range of nursing procedures. These procedures include wound dressing, tube feeding, changing urinary catheters, oral suction of phlegm, monitoring vital signs, and more.

Residential care

A nursing home is a residential care facility providing 24/7 nursing care services for elderly individuals who need clinical monitoring, assistance with activities of daily living (ADLs) and rehabilitative care.

Day care

Lentor Senior Day Care provides social care and wellness services for seniors during the day. By providing person-centered individualised care, we aim to help our seniors lead high quality and meaningful lives.

Home Care

Comprehensive Home Care services are essential to enable seniors to age at home with their loved ones and avoid institutionalisation for as long as possible. The service is for those seniors who require a higher level of care but prefer to remain in the comfort of their own home.